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Customer information
Artisans' Guild's boots are designed for a modern customer: stylish, artistic and at first glance, they do not resemble the classic felt boots, although their production technology is the same as in the last 200 years: a boot is felted integrated with its sole (like socks). It takes two days to produce one pair of boots. Artisan within 2-8 hours will decorate the boots. Decorating time may vary depending on the model chosen and the complexity of the technology.

Felt boots are valued for their warmth and naturalness. Boots are made one by one, they are not completely identical, and only then boots are "paired." Felt thickness is from 0.5 cm (for children) and to 0.5 to 0.7 cm (for adults).  If your boots are loose, insert the insole.

Care of felt boots : before wearing, you can treat your boots with chemicals for moisture and dirt, if the boots are dirty, dry them at room temperature, and then clean with a rough brush.

PRIMAWOOL takes care of product quality: 100 percent sheep's wool felt quality analysis was performed in a laboratory accredited in the European Union, silicone overshoes - "galoshes"  (suitable for the cold of minus 25 to 30 degrees Celsius) quality is confirmed by a hygienic passport.
 
Felt wool boots size: 

                       

Foot length (cm)

Size

Foot length (cm)

Size

Foot length (cm)

Size

9,7

16

17

27

24,3

38

10,3

17

17,6

28

25

39

11

18

18,3

29

25,6

40

11,6

19

19

30

26,3

41

12,3

20

19,6

31

27

42

13

21

20,3

32

27,6

43

13,6

22

21

33

28,3

44

14,3

23

21,6

34

29

45

15

24

22,3

35

29,7

46

15,6

25

23

36

 

 

16,3

26

23,6

37

 

 

 

Size Conversions to UK, USA: 

http://www.6pm.com/cs/mmf-popop.zml

                                                                  

Payments:
Payment via Paypal ( Paypal accept credit cards ) or bank account. If you chose to pay with bank transfer you will receive an email with instructions how to proceed. In this case, we will process your order when we receive your payment.  We will inform you about the parcel shipment and will write the parcel  tracking number.
 
Right to exchange and return:
The customer has the right to return unused product(s) within fourteen (14) days from receiving the product(s), exclusive of the receiving date. The returned product and its package shall be in the same condition as they were when receiving them.

It is recommended that the customer informs about return by email info@primawool.com or by telephone  +370 69917599  BEFORE returning the product.